Frequently asked questions

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faq
The following A – Z information is provided for your convenience.
Grebastica studio sea view
Accommodation Services

A final cleaning is provided at the end of your stay with us, this service is included with your rental cost. We provide all linens and towels. Please take just your beach towels.We will be pleased to provide the following items on request for your additional comfort: additional blankets, duvets, pillows and towels.​

Air Conditioning/Heating

Individual controls enable guests to regulate temperature in their room. Balcony and terrace doors must be properly closed to allow mechanism to function. Please set to your comfort.

Airport Transfers

Transportation to / from the airports : Split and Zadar can be arranged by Taxi.For further information please contact us.

Bar

The Roko Bar is located on the ground floor. Morning coffee or evening drink–we will be happy to serve you.

Apartments Holidays Roko beach View
Beach

How far is the beach? Just 3 minute walk from the apartments, approx. 200m. If you don't like our main beach, there's a lot of smaller, more private beaches all along the bay.

Best Price Guarantee

When booking through our website www.holidaysroko.com, we guarantee, that you will get the best available rate.

Breakfast

Breakfast is served from 8.00 till 10.00. It's included in the accomodation cost during low season.

Cancellations

Cancellations conditions: The amount of the prepayment is only refunded in case of cancellation 60 days before arrival. In case of cancellation that is done 59 days or less, deposit is not refundable.

Check-In, Check-Out Time

Check-in time is 2:00 p.m. Check-out time is 10:00 a.m. Late check-out is available on request, subject to availability.

Hair Dryers

Hair dryers are available in all guestrooms and are located in the wardrobe.

How to Reach Us

Find detailed directions on our HolidaysRokoBlog.

Ice

Should you require ice in your room it can be obtained from our Bar on the ground floor.

Internet Access

We provide wireless (Wi-Fi) internet access in every room and pool area.

kitchen equipment
Kitchen equipment

Kitchen is equipped in all the necessary items: plates, cutlery, glasses, cooking pots etc.

Pet Policy

For the convenience of other guests and in an effort to help us provide the cleanest and most sanitary accommodations possible, pets are not permitted.

apartments-holidays-roko-roof-sundeck
Pool

The swimming pool will be held open depending on weather circumstances and bathing season. Holidays Roko reserves the full right of closing the pool due to technical reasons and cleaning. Pool is located on the roof of the building and is provided for the enjoyment of our guests. Children must be accompanied by a guardian. There is no lifeguard on duty so please familiarize yourself with the posted safety rules. Swim at your own risk.

Price

Price includes: VAT, residence tax, air condition, Wi-fi, use of swimming pool, final cleaning, linen change 1 per week , change of towels - 2 per week. All prices, unless stated otherwise, are on a per-room-basis.

Holidays Roko Apartments restaurant roko grill
Roko Grill Restaurant

Our Roko Grill Restaurant serves delicious food during summer season. After the season we can cook for you as well. Just let us know earlier what is your choice from our menu, we will go to the market, get it fresh for you and prepare your perfect meal.

Reservations

Reservation is confirmed after payment of 30% of the total reservation amount.

Room Service

For those who prefer the privacy of dining in their room, we offer selection from our a’la carte restaurant menu in the restaurant working hours.

Water

Tap water at Holidays Roko is sourced from a Krka River and is amongst the cleanest and safest in Croatia.

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